Invoices: More than just Money

Paid invoices

Culturally, Omnica avoids any effort that does not add value to meeting our customer’s goals of getting a product to market. We therefore have evolved our systems to eliminate as much duplication as possible. One example is invoicing.

As a service firm, we need to collect a lot of information internally in order to generate an accurate invoice. We need to understand what each engineer did on a project, as well as understand the overall budget, purchase order(s) etc. So, why not take some of that useful data and share it with our customers?

Omnica developed its own billing software internally known as TimeUser. This system allows everyone working on a project (usually multiple projects) to enter their time and provide detailed descriptions of the work that they performed. The system then generates a detailed report that becomes part of our invoice.

TimeUser ScreenShot

Over time, the level of detail of these invoices, has served as design history documentation for many of our projects. In this way we do not have to duplicate this information separately. This has saved our customers considerable time and money.

We generate invoices weekly. While that may seem excessive, we do it in order to closely couple the progress (weekly design reviews) and the budget (weekly invoices). This provides a better customer experience and project control. If there are questions about invoices they are addressed within a week of the fact rather than months later.

We believe that this is one of the reasons that our clients tend to return to us over and over. I will write more about this in future posts.

Who We Are

Omnica Corporation is a privately-held design, engineering, and medical product development firm located in Irvine, California. The 28-person company is staffed with full-time employees and has been in operation since 1984. Our speciality is custom product development for the medical industry and industrial fields. Our expertise is developing complex medical devices.

Technical personnel at Omnica includes designers, mechanical engineers, electronic and software engineers, advanced R&D specialists, regulatory staff (for FDA documentation), machinists and model makers.

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About Omnica

Our specialized resources and experience enable us to build almost any medical device, and we have been doing so for nearly three decades. Omnica has partnered with startups and industry leaders alike to deliver world-class results that speak for themselves.

Our Work

Jorg Lorscheider is the director of sales and marketing at Omnica and has been involved in product development and manufacturing for over 25 years.

Have any questions about Omnica?

Contact Jorg